Get started with duerent
Interested in what we have to offer? Here's how it works.
step two
Your Front-Of-Office Property Team
After submitting your property, your dedicated property concierge team will reach out to discuss your specific needs as a property owner.
Step three
Find the Perfect Tenant
Step four
We Handle the Rest
With our customer support, you can rest assured that any issues will be addressed promptly. Our comprehensive services cover:
Frequently Asked Questions
You can see our fee structure here → Duerent Pricing
Tenant Placement: $1100
Property Management: $150
If you have 10+ units we do offer a discount on both our tenant placement and property
management. Please reach out to start@duerent.co for further information.
Our property management agreement can be used for both tenant placement and property management.
At any point in time, you have full access to the lease and tenant contact information so you can simply communicate with them to assign a new property manager or take over
the rent collection/management.
Our property management contract can be used for both tenant placement and property management. Our property management fee is tied together with rent collection, so if we aren’t collecting rent through our platform then we aren’t charging our property
management fee.
Once we have a signed lease agreement and the security deposit initiated to your account, we hand off the lease agreement and tenant contact information to you.
We have a no commitment contract, you can cancel at any time.
Tenant Placement
When your property is move-in / photo ready, we will schedule a member of our staff to come by the property to take photos, perform a walkthrough, and install our smart lockbox.
We will syndicate your posting within 24-48 hours of receiving the photos to all of the major listing sites. Interested parties will be able to select a 2 hour showing window to view the property.
We collect their name, phone number, email address, and IP address. We then send a verification code to their phone number. Once verified, we send them a unique lockbox code that is valid for the 2 hour showing window they signed up for.
We then follow up and provide an application link and ask for feedback regarding the property.
Should a key go missing, we will have the locks rekeyed at our cost. But your owners insurance policy should always be in place in order to protect your asset during any rental process, self-showings or not.
We can usually schedule to come out to take photos, do a walk-through and take keys within 24-48 hours. We prefer to take photos when the property is completely empty and move-in ready and can generally get a listing online within 24-48 hours of taking photos.
So, in general, we can have your listing up within 5 days of you inquiring about our services!
We charge our tenant placement fee of $1150 when we have a signed lease agreement and the security deposit initiated to your account.
For us to do applicant vetting and lease generation, we charge $750.
We will generate a lease or renewal for $250*.
*This option is only offered with full property management services.
Below is our general qualification for applicants:
3x income to rent ratio (industry standard)
Qualifying credit score of 650+ (we can use 700 if that is your preference)
Clean rental history and background check (no evictions recorded)
2 months worth of paystubs or offer letter
All we would need is a copy of the lease agreement and the tenants contact information.
We would then take care of on-boarding them into our platform.
For every property that needs tenant placement, we provide a rental analysis shortly after signing up for an account. After gathering the necessary information about your property, we look for comparable properties and provide an analysis based on a myriad of factors.
Depends on the location of the property. But at the very least, it needs to be free of clutter and trash, it needs to have been professionally cleaned or cleaned to that quality. Here are further items we outline to be cognizant about:
Flooring
If the property has carpets, we recommend they either be replaced with new carpet laminate wood flooring. Can also be steam cleaned if they are in decent condition
Painting
A fresh coat of paint goes a long way in making a unit feel refreshed
General Maintenance
It is all about viewing the condition from the eyes of the tenant. If there are any idiosyncrasies with the property that you have put up with because you've lived there, you'll most likely want to get them addressed.
Due to our on-demand showing method, we can’t fully handle showings of a property that’s occupied without assistance from the occupant. However, we can certainly work with the circumstances to reduce vacancy and find a tenant shortly after we move-in. We ask that the property to be as clutter free as possible for photos. Once we have taken photos, we’ll need a few 1 hour windows per week (generally 2-4) where the occupant/owner will be present to show the unit (we won’t be physically present).
Subsequently we’ll go ahead and schedule prospective tenants to come by and see the unit during the pre-arranged windows. We’ll handle all coordination and communication and provide the occupant/owner with a full list of prospective tenants who will be coming by.
While we can work with any availability time frame, for open house showings of occupied properties, we recommend Tues/Thurs 6-7 PM and Sat/Sun 12-1 PM.
Our current average time is 14-21 days but depending on price and location it can be anywhere between 3-20 days in general.
We recommend 1 year as part of our tenant placement guarantee.
The security deposit is sent directly to your bank account. We do not hold the security deposit.
We understand that the most effective way to advertise a rental is to list in as many places as possible to ensure we receive the largest number of leads. Those websites are typically but not limited to the following:
Facebook Marketplace
Kijiji
Rentals.ca
RentBoard.ca
Rentcanada.com
We highly recommend using our lease agreement. During the tenant placement and renewal process, you are required to use our standard lease agreement. Using your own lease agreement is not allowed.
Property Management
Tenants are responsible for paying rent on the 1st of each month. As soon as the tenant initiates the deposit electronically via ACH, it will take up to 1-3 business days for the rent to be deposited into your account. Landlords can opt to have the rent paid directly to their bank account.
No, we send you 100% of the rent to you. We then initiate a separate transaction for the management fee.
We handle all of the noticing (3-day, 30/60 day, etc.) however will refer you out to a lawyer we recommend should the case end up needing a complaint filed at the courts. We can also work with any lawyer that you'd like to work with as well.
All we need is the following information:
1. Copy of the existing lease agreement.
2. The full name, phone number, and email address of all the current tenants
Any additional notices and/or documentation pertaining the current tenants.
Unfortunately, we do not take on single room placements.
If our smart lockbox showing method cannot be utilized, we can only offer in-person showings in
GTA: Toronto, Mississauga, Oakville, Burlington, Hamilton, Milton, Windsor, Tecumseh, currently, for $2,200.
Windsor – Essex: Windsor, Essex, Amherstburg, Leamington, Kingsville, Ontario, Tilbury, Wallaceburg, currently, for $2,200.
We utilize a standard Ontario lease.
Unfortunately, we do not offer short term rentals at this time.
For general turnover tasks like cleaning, painting, and minor handyman repairs, we can handle and coordinate with our network of trusted vendors. For larger projects, such as flooring replacement or major renovations, we are happy to coordinate with our list of reliable vendors who can assist with these bigger jobs.
For Applicants
Our general qualifications for applicants include:
- An income that is at least three times the monthly rent
- A credit score of 650 or higher
- A clean rental history and background check
To resolve the "Distance Error", please ensure you are close to the property when signing up for a tour or connect to WiFi so we can accurately read your IP address. You need to be in the area of the property to request a showing. If you've recently traveled out of the area, try restarting your phone. Alternatively, connecting to WiFi can help our system properly detect your location.
Repairs & Construction
As outlined in our Property Management Agreement, our involvement in rehabilitation, restoration, or renovation work is limited. For projects that require multiple parties, the owner must be closely involved, as we are not licensed general contractors. We can send a vendor to inspect and diagnose the issue. If the diagnosis indicates that rehabilitation, restoration, or renovation work is needed, the homeowner will need to manage this directly. If the issue turns out to be a regular repair that falls within our capabilities, we will proceed with the necessary repairs.
You are required to approve repairs related to habitability concerns, such as lack of heat, hot water, or plumbing issues. We also highly recommend addressing minor repair requests, as these contribute to tenant satisfaction.